Privacy Policy
Montgomery Wildlife ("we," "us," or "our") provides humane wildlife removal services across Montgomery, Bucks, Chester, Delaware, and Philadelphia Counties in Pennsylvania. This Privacy Policy explains what information we collect when you use our website (montgomerywildliferemoval.com) or contact us, how we use it, and the choices you have. By using the site, you agree to the practices described here.
Information we collect
We collect only the information necessary to respond to service inquiries.
- You provide it directly when you fill out our contact form, email us, or call us. This includes your name, phone number, email address, property address, the animal or service you're asking about, and any message you send. If you decline to provide this information, we may not be able to respond to your request.
- Your browser provides it automatically when you visit the site. This includes your IP address, browser type, device type, the pages you view, and the time and date of your visit. Our hosting provider logs this data for security and performance purposes.
We do not knowingly collect information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.
How we use your information
We use the information you provide to:
- Respond to your service inquiry and schedule appointments
- Communicate with you about ongoing or completed work
- Provide quotes, estimates, and follow-up service
- Maintain records of work performed at your property
- Comply with legal obligations and resolve disputes
We do not sell, rent, or trade your personal information. We do not share it with third parties for marketing purposes.
Third-party services on this site
Our website uses the following third-party services. Each has its own privacy policy that governs the data they collect:
- Cloudflare (hosting and security) — receives standard web traffic data
- Google Maps (embedded maps showing our service areas) — may set cookies and collect interaction data per Google's privacy policy
- YouTube (embedded ABC News video) — may set cookies and collect interaction data per Google's privacy policy
- Google Fonts (web typography) — receives requests for font files
If you disable cookies in your browser, some embedded features may not function correctly.
Cookies
We do not set our own tracking cookies. Cookies set on this site come from the third-party embeds listed above. You can disable cookies in your browser settings without preventing the core functionality of the site.
How long we keep your information
We retain contact-form submissions and service records for as long as needed to provide service, follow up, and comply with legal or insurance recordkeeping requirements (typically seven years). You can request deletion of your information at any time using the contact information below.
Your rights
Depending on where you live, you may have specific rights regarding your personal information:
- Pennsylvania residents: under Pennsylvania's Breach of Personal Information Notification Act, we will notify affected individuals in the event of a data breach involving personal information, as required by law. We maintain reasonable safeguards to protect your information from unauthorized access.
- California residents (CCPA/CPRA): the right to know what we have collected, the right to delete it, the right to correct inaccurate information, and the right not to be discriminated against for exercising these rights.
- All visitors: you can request to see, correct, or delete the information we hold about you at any time.
To exercise any of these rights, contact us using the information below.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision. Significant changes will be communicated through a notice on the website.
Contact
To ask a question about this Privacy Policy, request access to or deletion of your data, or report a privacy concern, you can reach us:
- By phone: (267) 647-6674
- By email: Montgomerywildlife@gmail.com
- By contact form: visit our contact page and select Privacy Request from the "What can we help with?" dropdown.